A little over 10 years ago, Hugh’s family decided to uproot from their native Stirling, Scotland and forge a new life in NSW. Hugh initially worked in the Hospitality industry where he gained valuable experience in systems, logistics and customer service. A chance conversation led to him being drawn to the world of Real Estate. He approached five real estate firms and disappointingly he only heard back from three. Out of those three potential companies, only one bothered to follow up Hugh’s interest in joining their agency or showed interest in helping Hugh work out if a career in property might be right for him.
That company was McConnell Bourn.
After a meeting with top agent Carole McCrea, and soon after another meeting with Matt Bourn, MD of McConnell Bourn, Hugh received a job offer.
“I just felt that it was meant to be that I joined MB,” said Hugh. "They were the only firm that was respectful, kind, generous with their time and encouraging in their approach to discussing my future. I thought to myself that if they were like that with their staff, their customer service is likely to be outstanding. That’s the kind of firm I wanted to work with”.
Hugh is now a much-valued addition to the McConnell Bourn team. He helps ensure frequent and timely communication with our clients and provides support and back-up for many of our agents. He is driven, ambitious and has a very logical organised way of doing business.
Scotland’s loss is certainly our gain!
Hugh provided us a solid platform in managing the selling process to success. We knew that despite the limited time we could offer, Hugh’s reliability would ensure that we had timely interactions to keep the sale on track. Deeply knowledgeable in regard to the housing market, professional in approach, his positive manner worked well with us. Many thanks to you Hugh.
Hugh provided us with excellent marketing and sales support. He was in attendance for all open days and managed responses to the very large number of inquiries about our property. His professional, warm and friendly manner were an asset. I would highly recommend Hugh for anyone considering selling a property.
I would highly recommend Hugh, a young man with the right approach. He worked tirelessly on our property, having to manage over 200 interested parties, which is a testament to the campaign strategy. This generated an enormous volume of work and despite this we were provided regular and timely updates. He was dedicated, respectful and the right person to market our late mother's family home. We achieved a record sale price, which would not have occurred without his dedication and expertise.