Truthfully, I can’t think of anything more exciting, dynamic or enjoyable than building and managing one of the most successful property agencies in the Ku-ring-gai area.
Before my wife Samantha and I were inspired to open our own North Shore property office, in 2000, I’d spent 8 years immersed in the intricacies of refined hospitality for a well-known International 5 Star Luxury Hotel Chain.
I’ve been able to apply much of what I learned at the luxury end of the hotel industry to the world of Real Estate. Ensuring our clients feel genuinely special, creating a welcoming, sophisticated and finessed experience and remembering that people are at the epicentre of everything we do - perhaps the most important lessons learned and applied.
These principals are at the heart of what has made McConnell Bourn such an excellent company with a strong brand, and which attracts some of the most talented and respected people in our industry today to be part of our success.
For twenty years, it has been a privilege to be trusted by vendors, buyers, investors and tenants to market, negotiate or manage their property asset(s). Our clients are from all over the world, with an increasing number coming from China, UK and interstate.
With the onset of CV19, we have had to learn to adopt new ways of doing things, and quickly integrate new communications technology into our working days. There are already encouraging signs that our clients have enthusiastically embraced initiatives such as
“MB ZOOM-ROOM”, our online auction platform which captures the excitement and energy of a live property auction and which of course is safe and weatherproofed.
I love sharing my beliefs, my local knowledge and my passion for achieving excellence in everything we do with our people. Inspiring them and seeing them develop and grow as property professionals is a really rewarding aspect of my role as CEO/MD of what is widely regarded as Sydney’s leading boutique property firm.
McConnell Bourn recently sold our mothers apartment in Lindfield and because of them and in particular Matthew and Andrew it was a seamless process. They helped us every step of the way, nothing was too much trouble and they achieved a great result for us as well! My family and I have nothing but praise for Matthew, Andrew and the team behind them. Special mention and a thank you for the work Holly did for us.
First class service. Thank you Matthew and your team! Outstanding people to deal with, they know the area extremely well, excellent communication, were kept updated all the time. We got a fantastic outcome… I cannot recommend these guys more highly!
Very good agent. Because of my extremely busy schedule, I arrived at the house for the last open viewing after the designated time had already passed. Feeling somewhat hopeless, I reluctantly sent a text to Matthew. To my surprise, he immediately called me and told me to wait a few minutes as he was on his way. He promptly arrived to open the door, leaving me deeply touched. In an industry where many agents don't answer calls or respond to messages, Matthew's responsiveness was exceptional. While I wasn't initially impressed with the house, Matthew took the initiative to patiently highlight its positive aspects. His dedication and professionalism ultimately convinced me to purchase the property. With such diligence, expertise, and patience, he ensures that no potential buyer is overlooked. I highly recommend him to any property owner looking to sell; he is an outstanding agent.