Don’t take our word for it
JUSTIN WOODCOCK
Exceptional͏ Professionalism & Hard Work. We engaged Carole as part of the McConnell Bourn team to act as agents for the sale of our home in Pymble. At all times, I found Carole to be incredibly detailed, focused, hard working and honest. Carole 'over-communicated' with me - which I found very reassuring. I am recommending Carole, Scott and Wendy to all of our friends on the North Shore.
NATHANEL STEWART
Professional service and a great house. Carole's around-the-clock availability and service was invaluable. Apart from selling the house itself, she has been working closely with both the vendor and myself (including after the sale- in her own time) so we can buy some of the furnishings. We are very grateful for the beautiful house and the furnishings and we recommend Carole to anyone looking to buy or sell in the area.
ANDREA PETERSON
Carole was refreshingly open and thorough. She provided regular and informative feedback throughout the sale process and maintained contract with all interested parties through to completion. Carole is flexible and adaptable and always maintained a friendly and approachable demeanor. A pleasure to deal with.
MICHAEL KENNEDY
Very helpful and patient. Carole was a pleasure to deal with on our purchase. We had some health issues preventing us going to auction and Carole was successful in securing us a purchase the night before auction.
LEON BRUCE DELLIT
EXCELLENT SERVICE START TO FINISH! This lady works hard! From our initial introduction, and given a very short (3 week) advertising campaign, Carole worked relentlessly and provided constant feedback, relating to possible purchasers, and the attendant people Carole required to efficiently present the property (Photographer/Videographer/Printer/Stylist etc) all coordinated completely by Carole. The resultant success is fully attributable to her massive effort. We would not hesitate to recommend her services
JUDY HAN
Professional and helpful. It was an absolute pleasure dealing with Carole for the purchase of our new home. She was always ready to answer all our queries in a calm and professional manner. Her friendly and approachable attitude made her one of the best real estate agents we have dealt with. Carole was helpful every step of the way and that made the normally stressful buying process smooth and manageable. We highly recommend Carole if you consider to buy in North Shore.
BRONWYN EDWARDS
Thanks Carole. it was a pleasure working with Carole McCrea.she provided constant support and feedback throughout the sales period.She sold me the house 16 years prior and has been involved again for the present sale.She has years of real estate experience that has proved invaluable with upper north shore sales.Carole also provided expert help with her fellow agent Wendy Xu also involved in the sale of our family home.Thank you both.
SIMON AND SAMANTHA NAISH
Carole was professional, empathetic and a master negotiator. We would highly recommend Carole as an agent.
CHEN CHENG
Great Service, communication, great agent Carole, I wanted to say thank you for your help on my property, I am over the moon with the price you and Wendy is able to achieve for me. Once again thank you Carole.
SAU WONG
Professional and friendly service. My interactions were mainly with Carole's colleague Wendy, but the few times I spoke to Carole, she was professional, friendly and helpful.
MARK BURNS
Experienced and professional. Carole managed the sale process of our home with warmth, experience and professionalism. The sale occurred prior to auction fetching a price above our expectations. We would recommend Carole without hesitation.
JOHN BASILISCO
We bought our house off Carole 7 years ago and when it came time to sell, Carole was our first pick and we did not regret it. Carole was very supportive and knowledgeable through the sales period. Carole kept a very calming influence yet worked extremely hard to ensure that our house was matched with a perfect buyer
ROHIT RALLI
The “Extra” in the “Ordinary”. Carole is absolutely brilliant, professional and extraordinary. I would highly recommend her not only for her professional zeal, but, also for her holistic and through understanding of the Real Estate vertical and her calm and helpful demeanour.
ANNETTE COURT
Best Agent Ever! Carole has been absolutely amazing handling the sale of our house. She’s gone above and beyond the call of duty to accommodate us as we live overseas to make the sale happen. Carole is very approachable, friendly and always available to speak to. Thanks to her extensive database and contacts we sold the house in 7 days pre-market in uncertain times. We really appreciate your help with selling our house.
BOB IVEY
A professional, with results that well exceeded expectations. Carole is part of a very professional team and made the sale of our house as pain free as possible. Carole and her assistant Hugh kept us up to date and made themselves available to speak or see us at any time. Highly recommended.
LEIGH LAMB
Carole provided exceptional service throughout the sale of our property. We selected Carole because she was authentic and highly professional and truthful. Carole went above and beyond to ensure we achieved a great sale price for our property. Carole and her team demonstrated great knowledge of the local market. Most of her all she a pleasure to deal with. We would be only too happy to recommend Carole.
GOPAL RAMAN
My wife and I have been very pleased with our interactions with Carole. We met her at a few different properties during our house search in Pymble and she was always extremely professional and pleasant to deal with. She took the time to understand our needs and was never pushy. She gave us the time and space to discuss and come to an informed decision, which was very much appreciated. We highly recommended Carole to any vendor or buyer. Keep up the good work, Carole!
FLORENCE & BOON
Very professional and knowledgeable
YUYUN & WENZHE
Carole is an exceptional and highly experienced real estate agent who has an incredible ability to maximize the value of our most valuable asset. She has excellent market knowledge and contacts. Carole can sort everything quickly so that we can sell our property smoothly and efficiently in a short campaign time frame. Carole is extremely responsive and always keeps us updated during the whole selling process. We would highly recommend Carole as she is so warm, helpful and professional through the whole process of selling.
JAY CURRY
Carole ran our marketing campaign through a very difficult and unusual time in the real estate market. She maintained a very high level of energy throughout, and kept us well informed and updated on events and buyer feedback. Her local knowledge and experience not only gave us a great deal of confidence, but lead us to a very successful result. We would highly recommend Carole to other prospective Vendors looking for an excellent agent backed by a great team.
VICKI ZARAFETAS
Carole is very professional in her agents role. She is very knowledgeable within the North Shore area and is also very honest.
JOHN LEE
Carole has an exceptional client service attitude and look after the interest of client even after property has been sold
BERNARD COOKSON
An auction was unchartered water to us. Carole together with her colleague Andrew Furlong, guided us calmly and most effectively through what was an extremely busy campaign for all concerned. Carole was professional, friendly and positive throughout, assuring us that all was going according to plan for a very successful sale: She was not wrong - we could not be happier with the result. We would not hesitate to recommend Carole to anyone seeking to buy or sell a property
NEVILLE ZARAFETAS
Carole is a lovely lady with sound knowledge of the North Shore area. She is very professional in her approach and always listens to the seller's requests and expectations. She tries to the best of her ability to meet them and to create a good relationship with the vendor. She is always contactable and keeps the communication transparent. She is a good choice as an agent that cares
GILBERT CHIN
Very good agent. Carole would have to be the most efficient, and professional agent I have dealt with for the sale of my property. She listed my place in May and we were on contract in less than three weeks, at asking price. She is an excellent negotiator with a very personalized touch. Highly recommended!
TINGTING WAN
Great experience and result with Carole. Carole is such a friendly and experienced agent. She is knowledgeable, patient and supportive through the stressful task of selling an old house for me. She is always there when I need advice and she is very open with opinions, changes and even unnecessary troubles. Carole is a very popular agent in Pymble area and I didn't expect her to have much time to talk to me, but every time I approach her, she makes her very best effort to take me through the issues one by one and she never rushed things or compromise her advice. You will find Carole so graceful and it is a great pleasure to work with Carole, a great result is another bonus!
JOHN & CHERYL OSBORNE
Excellent, well informed and client centric. Carole kept us well informed throughout the process, and this coupled with her strong knowledge about the area and her empathy for our circumstances, made her a pleasure to deal with.
B SANTOSO
I met Carole as a buyer when she was selling a Tennis court property in Bobbin Head Road Pymble. Although I didn’t proceed with this property, she did make a point of discussing my budget and property needs. She acknowledged my purchasing was more about the property rather than my budget. Carole kept in touch informing me of other properties including a much larger home in Graham Ave Pymble of which I came very close to purchasing. With great disappointment, I missed this home as Carole’s focus was on getting the very best for her vendor and worked with her team to secure the best buyer which unfortunately wasn’t me. My family was deeply upset, but I knew at that time that this agent works ONLY for the vendor with a very clear directive to go above and beyond. I have met many agents when having tried to buy a home for nearly 2 years and knew at that time that when I sell, Carole will go beyond the average market price and push to the highest possible outcome. Carole’s integrity and work ethic are second to none; she is highly capable of reading the buyers and understands their needs and listens and guides them as I know I have been on that side with her before. Based on the above experience, there was neither doubt nor hesitation to appoint Carole as the agent when I recently sold my property at Livingstone Ave Pymble. She guided me with her expertise during the renovation to make the house more attractive and set up a reasonable price guide including the method of sale suitable with the market condition to achieve the highest possible outcome. As a result, my house was sold high above my expectation and achieved the best price compared to similar properties sold in the neighborhood. Therefore, I would not hesitate to highly recommend Carole as your agent; she works with the highest integrity with the sole purpose to get the very best price for her clients as she has done for me.
ANNE THERESE STEEN
Carole has an enormous depth of experience in ensuring the best outcome. Carole ran a perfect campaign. Best to just step back and trust that Carole will deliver.
DENIS HA
Carole was very helpful from the beginning. She was very courteous at all times and her professional approach is highly recommended, getting back quickly with the reply whenever I had questions. Her assistance at the auction was also greatly appreciated. I have no hesitancy in recommending her to both potential sellers and buyers.
BILL AND MARY ROSE COTTER
Mary Rose and I would like to thank you both (Carole McCrea and James Matheson at McConnell Bourn) for all your help and guidance in achieving a successful sale of our home at 5 St. Andrews drive within 2 weeks from first viewing. It was a pleasure to deal with both of you and we knew from the outset that we were in very safe and capable hands with both of you managing the sale of our home that has provided a safe haven and excellent memories for both of us and our children over the past 15 years. We will definitely recommend both of you and the team at McConnell Bourn to our friends who may be selling their homes on the north shore in the coming years. All the best for the future and thank you again.
TINA
Carole is knowledgeable & a pleasure to work with. Carole is knowledgeable of the market. She was always available to us & responded in a timely manner, provided good advice & guided me through the whole process. Carole is a pleasure to work with & helped us achieve a good outcome. Thank you Carole for your hard work & professionalism.
MEGAN HOLDSWORTH
Carole would be an excellent choice of real estate agent, as she will personally deal with the unique aspects of any potential property & foster an open relationship with any potential vendor.
CORINA ZARAFETAS
Carole demonstrated a high degree of professionalism in both her actions & thorough knowledge of the local market. Coupled with her total empathy & understanding of our challengers, she delivered an outstanding result.
RICHARD & EMMA
Carole showed great local knowledge & helped us through the buying & settlement process, being open & transparent & helping to facilitate a successful outcome.
