What Scott's clients are saying
I was tempted to say No! And don't remind me again. Just kidding.
This has preempted my forthcoming email to the company which was to say - on behalf of Lyn and myself - we had already come to a view concerning Scott's abilities from the superlative handling of a neighbour's property. He was unquestionably the agent of choice for us following two disappointments with other agents - in a market which was of measurably better tone than the current market.
Scott and his team brought a professionalism - a polish - a commitment - to a campaign superior to anything that exists on the North shore - and I have seen ALL of them. He is "Belgium" chocolate to the others "cooking chocolate".
My wife and I are deeply appreciative and grateful to Scott, Scott Farquhar and Ellie in achieving for us an outstanding result in difficult market conditions. The bonus for us has been the absolute pleasure of having such lovely personalities easing us through a most stressful event- at our time of life.
GEORGE & lYNETTE
Scott put 110% effort into this engagement. He assisted with many issues regarding preparation of the property. He was always available and willing to do additional open-houses etc etc. He presented reports after each open house. Every detail was well managed. He is also very credible and therefore Im sure he worked well with the prospective buyers. We would absolutely recommend Scott. Many agents can sell a house but not many agents will put in as much effort as Scott does. Our end result exceeded expectation.
JENNY & ANDREW
From their first presentation and right throughout the sale process, Scott and the MCB Team provided excellent advice, support and judgement.
Their skill in working with all stakeholders was measured by a successful sales result and is a credit to their efforts and professionalism.
We found Scott to be very professional and easy to deal with. We had a fairly complex purchase which required a mix of knowledge and determination from the agent to ensure its was successfully concluded. Scott went the extra mile and displayed a wonderful service ethic throughout the entire process. It was a real pleasure working with Scott on the transaction and we highly recommend Scott to anyone looking for a personable and professional agent.
We would sincerely like to thank Mr Scott Phillips and Ms Virginia Byrne for their help, advice and encouragement during the time it required to sell our home. Both displayed a true professional approach not only in their attitude to prospective buyers but also in their personal appearance and deportment.
We realise that Mr Scott Phillips went far and beyond his duties to ensure the sale of our home with many after hours calls on his private time.
It was a pleasure to work with both Scott and Virginia.
ROBERT & ELIZABETH
We were very impressed when we first met Scott and Virginia and as it turned out even more impressed with the end result in the sale of the home on Saturday. Scott's enthusiasm and very professional approach to the sale of the home along with his expert advice and guidance in preparing the property for sale was very much appreciated.
JOHN & BARBARA HELLYER
Our choice to engage Virginia was mainly based on her enthusiasm and willingness to achieve as close to our price expectation as possible coupled with the credibility and reputation of McConnell Bourn. Virginia and her partner Scott Phillips were easy to deal with, always professional but approachable and honest at the same time. They did everything they could to attract as many potential buyers as possible to our home and in the end we achieved a great result for our property. I would definitely recommend Virginia and Scott to sell your home in the Lindfield / Killara area
ANDREA & OLE-THOMAS
Amazing result in a very short period of time at no cost
Scott Phillips and Virginia Byrne went far beyond what one would expect from people doing a thorough job. Although it is of course a professional relationship, it became more like friendship as we worked through what (I suspect) was a relatively large and complicated job bringing our property up to its selling potential. Scott's juggling of multiple contractors was completely reliable, and a fact astonishing given that he must have been doing the same for many others simultaneously. Further than that, both Scott and Virginia gave us valuable and extensive advice on our subsequent purchase, apparently out of their own time. I recommend that team without reservation.
Great agent provided professional service. We gained sufficient and useful information about the property we purchased from Scott before the auction. He's been always helpful in answering queries. We appreciated his help.
Dealing with Scott was a pleasure. He was committed, professional and supportive, and is an absolute gentleman. He was also a dynamo in recommending/organising excellent resources to get our house to tip-top market readiness in a very tight time frame.
Fabulous agent. Scott's friendly and knowledgeable approach was great to have during a stressful period.
Scott’s goal is to provide the very best services that's expected on behalf of both parties when dealing with the family life asset. Don't even consider shopping around for an agent.....we certainly can and will recommend his services without any doubt. Mr Phillips is an asset to MB, but most of all to the industry. A first class gentleman.
Virginia Byrne and Scott Phillips provided exceptional service on the sale of my apartment. They listened and responded well and promptly to questions, and provided sound advice throughout. They worked well as a team with, in the case of my sale, Virginia taking the lead. I received detailed reports from Virginia on all opens for inspection and individual viewings, so I had a good sense of what to expect on auction day. They gave realistic estimates of value. The support team at McConnel Bourn were very professional and I felt everything was under control. Auction day was handled well and Vic Lorusso was brilliant. All in all I was delighted with Virginia and Scott and have no hesitation in recommending them.
Scott did a fabulous job speaking to buyers at our Open House sessions. He is always professional, and offered us great care, guidance & support. His passion for real estate is contagious . As a vital front man in our campaign he was instrumental in our early sale prior to auction.
DI & ROB
I want to particularly acknowledge your professional guidance in expeditiously facilitating the exchange realization on Jason and Lauren’s Killara purchase. You stepped through the process with clarity and reassurance.
Scott recently sold my house and the whole process was so supportive. He went out of his way to help me during a very busy period in my life. Without his support I wouldn’t have made it to auction day. Thanks Scott.
Scott Phillips and Virginia Byrne from McConnell Bourn Lindfield helped us to achieve a great result for our Highfield Road property. Scott was always very courteous, knowledgeable and professional and we always felt that both Scott and Virginia put the vendor's interests first. It was a pleasure dealing with Scott, Virginia and their McConnell Bourn team. Thank you.
SANDY & PAUL
I am delighted to recommend, without any hesitation or reservation, Scott Phillips as an outstanding agent. Scott, and his colleague, Virginia Byrne, sold our property in Killara in mid-2017, setting a record price for the area. Scott was very responsible in attaining this result, as we consulted with him for some months on a myriad of issues prior to the actual sale campaign. Scott was very astute in identifying the demographic most suited to our house, and he was able to advise on a multitude of decisions on how we should complete our house. Scott is a keen gardener, and very involved in the artistic aspects of landscaping, and plant selection. We enjoyed chatting about our landscape and planting options, and his advice was invariably thoughtful and insightful, and subsequently proven to be very sound. He was very mindful of costs, and was able to recommend the right solution that gave a great result with excellent value for money. Scott has also been very helpful after the sale of the house, and helping answer the queries from the purchaser that come after a new house is bought. We were impressed by the way Scott helped a relative sell their house, and observing Scott in action before we made the decision to sell made the selection of which agent a no-brainer. Thank you Scott, on behalf of all our family.
CHRIS & ROZ
We met Scott a few times while we were looking and eventually, he sold us our new house. Scott is knowledgeable, professional, a great communicator and really lovely to work with. I would highly recommend him.
It is a pleasure to be able to provide feedback on the experience of selling our Lindfield home through MB. Before we decided to engage MB in the sales project we both visited a number of house openings and interviewed five potential agents. At the MB openings we were impressed with the presentation of both Scott and Virginia. Although different agents will elicit different responses from different people, their approach suited us best. This approach can primarily be described as highly professional in that it clearly provided necessary information whilst, at the same time, included a warm and friendly interaction. Upon engaging MB we were carefully lead through the sales process, right up to the sale, in a non-patronising manner. All in all we have been very pleased with the MB style and the outcome it achieved for us and would not hesitate to recommend MB to our friends and acquaintances. In summary, we would like to express our sincere thanks to Scott and Virginia for their patient attention to detail in a well-run campaign.
ALLAN & JANICE
Scott presents well, is calm and collected and works hard for his clients. He evaluated our property and offered a few key suggestions that helped elevate our property above others when it came time for the viewings. He kept us up to date with the details of visits, potential buyers, price expectation and everything else a vendor needs to know. I wouldn't say we were his easiest clients but we felt he was prepared to offer input and feedback when appropriate but also open to our feedback and expectations throughout the process. Overall, we are very pleased with Scott and the team at MB Lindfield. Now for the champagne!
Christopher & Cyndie
Scott is a genuine, friendly agent with excellent industry knowledge.
He is thorough and meticulous and ensures your property is showcased in the best possible way. Highly recommended!
ROHAN & SRUTHI