What Jill's clients are saying
Jill went above and beyond through the entire go to market process of preparing for and conducting the sale of our mum's home. It was a difficult time, dealing with a deceased estate and the family not even able to travel into NSW. Jill exceeded all our expectations, kept us informed and in the loop the whole way and this led to just a wonderful stand up result. Fantastic work Jill.
Highly professional and responsive. Jill did a fantastic job. Highly professional throughout from initial meeting to sale of property. Always very responsive and delivered a range of value add services and advice. We had no surprises and communication was excellent. I would recommend Jill to anybody contemplating selling property in the Upper North Shore of Sydney
The entire process of selling our home in Gordon was made easy by Jill. Her warmth and professionalism inspired confidence and ultimately provided us with a great result that exceeded our expectations. Jill’s enthusiasm, experience and local knowledge were invaluable and her communication throughout the campaign faultless - including detailed reports supplied after each ‘open’. She displayed the highest level of skill, integrity and professionalism and we have no reservation in recommending her to others planning to sell their home.
We originally met Jill when we purchased a home from Jill in 2006. Since that time, Jill has sold 3 significant properties for our family. I have recommended her to close friends on a number of occasions & she went on to successfully sell each of those properties. She is driven to get the best possible result for the seller & a happy deal for the buyer. In our experience, she has always done that. Jill is extraordinarily well connected & respected on the North Shore. She is clued in to the state of the market and adjusts her approach accordingly. Jill takes total ownership for the entire process of house preparation, sales & marketing planning and execution. She has a tremendous ability to envision how a property could & should look, how it is best prepared & presented for maximum impact & return. I especially appreciate her professional integrity. She communicates frequently. Openly, honestly & consistently. Besides that, she is fun and easy to work with. An important ingredient in what can often be a stressful & anxious process for both buyer & seller. She has just “done it again” & this is my third testimonial for Jill. I am sure it won’t be the last.
MATT & SUE SEXTON
Thank you Jill and her fantastic team for representing us with the sale of our family home in Wahroonga. After 25 years of residency we found it a particularly daunting task. This was our first and only home so we had limited experience as a seller. Jill formulated a sales strategy that kept us focused. Jill provided us with valuable information on the general market and competing properties in the area. She managed our expectations and recommended a sensible and affordable marketing campaign. Jill always kept us informed of the progress of the sale and gave a range of sensible options when decisions needed to be made about pricing, offers, presentation and showings. Her professional attitude and willingness to answer and address our questions and concerns was always appreciated. Our expectations were surpassed because of Jill's professional presentation of the sale. But to top it all off Jill achieved a sale price more than the other agents in the area had thought achievable in the current market. We are only too happy to recommend Jill.
CHARLIE & MARGIE CASKEY
Jill paid great attention to detail and showed professionalism during the campaign. Her follow up and communication skills were terrific and we trusted her every step of the way. Covid was an extra challenge for us all and uncertainty in the market but we felt Jill steered us through.
LIBBY & ROD MEWING
Thank you Jill for all your excellent effort in the sale of the family home, I found the regular updates on open for inspections kept me very well informed and feeling as though I was in close touch despite living in Brisbane. It all ran very smoothly on Auction day and the result exceeded our expectations. Thanks again and I would have no hesitation in recommending Jill to others.
We first met Jill when we were looking to buy our home. She impressed us, and stood out from agents whom we had previously met, with her understanding of the type of home we needed and wanted, and the way in which she regularly kept us informed and up to date with progress without taking us to see homes which clearly could not fulfill our needs. When it came time to downsize, and place our home on the market, we had no hesitation in enlisting Jill’s help. She conducted the marketing and showing with utmost courtesy to all, and eventually matched a sale to buyers who will enjoy the beauty of the home which has given our family so much joy. Thank you Jill for the personal and professional journey with us.
ROSS & SUSAN BENGER
I have known Jill for some 30 years and had no hesitation recommending her to my family when we came to selling our parents home in St Ives. To take on four joint vendors, all with very different ideas of what needed to be done was certainly a challenge Jill was up for and she did not disappoint. Her recommendations on the best sales strategy and the timing of the sale paid great dividends but the best advice was really how to optimise the features of the home. Jill really nailed it. Following Jill’s advice on work to be done, the final presentation of the property surprised us all. It looked fantastic and this reflected in the vast amount of interest generated in the property. Throughout the campaign Jill kept all four vendors up to date on the level of interest, her advice prior to auction was direct and on the money. The auction result speaks volumes of Jill’s professionalism and dedication to the task. We could not thank Jill enough, all the vendors were over the moon with the result.
ANNE & IAN BURNS
Jill was an amazing agent from start to finish. Her knowledge of the housing market in our area was second to none and this ensured we achieved our sale price objective. Jill communicated to us after each open house and made sure we knew what was happening all the way through the sales process. Jill's ability to help us sell our unit was greatly appreciated and we would recommend her to any prospective seller.
JANETTE LAWRENCE & PETER SYNNOTT
Jill successfully sold our beautiful Federation home in Killara. Throughout the entire selling process Jill was absolutely outstanding. She engaged with us from the start and kept us totally abreast of all inspections, purchaser interest etc. We are so impressed with her professionalism, honesty and integrity. We have no doubt that her dealings with the purchaser would have been just as professional. We cannot recommend Jill highly enough; she made the experience of selling a much loved home, very easy.
JANE & MURRAY CREIGHTON
Such was the quality of the presentation and the presenter on our first meeting with Jill, we took the immediate decision to commission Jill to sell our Roseville home. That decision was vindicated when, before the planned auction date, we received and accepted a bid to buy our house well above our expectations: a result due to the professional approach of Jill and her team. Whilst the team, which she assembled, included a skilled photographer, copywriter, sorting and packing specialist to help with emotional and physical task of preparing our home for sale and a range of tradesmen, Jill herself, was the essential catalyst in bringing to the team the leadership needed to make it so effective. Jill applied her experience, particularly in local and general real estate, drive, commitment, professionalism and skills to our and others dealings with her which led us to making informed decisions on all aspects of the sale process preparation, documentation, negotiation and marketing. We can certainly recommend her to anyone looking for an agent to manage the sale of property in the North Shore.
ROBERT & SUE LONGSTAFF
From the start of the process, Jill and her team at McConnell Bourn were incredibly proactive and professional in their dealings with us. They were able to provide us with excellent advice and were by our side every step of the way. Ultimately we got the result we wanted, which was especially pleasing given the headwinds experienced due to COVID-19. Would highly recommend if you're looking to sell your property.
Good communication and Jill’s hard work produced a great result. What a great agent, she definitely did an excellent job in a very difficult market
LORI & ALAN FARRAR
We first met Jill 10 years ago when she sold us our family home. Since this purchase, we have often sought her opinion on our home’s market value prior to renovation, so we naturally sought her expertise when selling our investment unit recently. This was not the easiest of sales campaigns with the tenant’s needs to consider, which Jill handled with great sensitivity. Jill communicated with us regularly throughout the campaign and sold the unit prior to auction, achieving a highly satisfying and realistic result - the whole process could not have gone more smoothly. Jill took the stress out of every aspect of the sale, which we can honestly say having experienced her expertise from both sides, as a buyer and seller. Jill is much more than the consummate real estate professional, she IS someone you could easily sit down and have a cup of tea or gin and tonic with. She has a wonderfully bright and enthusiastic personality and an infectious laugh, she is someone who you know will always "go the extra mile” and we could not recommend her more highly.
PENNY & NICK PAVLAKIS
My brother and I were faced with the difficult task of selling our mother's beloved apartment in order for her to enter Aged Care. Jill's name was given to us by other residents in the complex who had been very impressed by her in the purchase of their own apartment. At a particularly difficult time, I found Jill to be both a consummate professional and a compassionate and generous person who provided great support and wise advice. Guidance in decluttering and styling reflected her experience and enabled us to present the apartment to the best advantage. Jill's regular contact and updates allowed me to keep track of interest in the property and she was diligent and persistent in following up potential purchasers. After every open house, Jill informed me of numbers and buyer interest so that I was able to feel in touch with the process. As well, Jill's sense of humour and direct and personable manner made our interactions most enjoyable. Thank you, Jill, for all your efforts and I have no hesitation in recommending you to others.
We decided to sell our property in a depressed market. Jill expertly advised on what needed sprucing up and how to rearrange and style for maximum flow and appeal. As our agent, Jill remained optimistic and supportive throughout the campaign and achieved a good result for us. We felt a very good bond with Jill and her team, she continued to work extremely hard to see the sale through to our very successful settlement
LINDY & ANDY COLLETT
When I made the decision to sell my home in Gordon, I spoke to a few real estate agents in the area to find one I could comfortably work with. When I was introduced to Jill by one of her colleagues who I had met a few years earlier, I felt an instant rapport with her and knew I had found my agent. Jill really went the extra mile in helping me prepare my home for sale. She is very professional and so easy to work with and has been an enormous support throughout the whole process, and in Sydney’s current property market, with prices tumbling and nightly news bulletins predicting even further falls, Jill managed to achieve a better result for me than I had expected. I can highly recommend Jill to anyone planning to put their home on the market.
I want to express my warm appreciation for Jill's professionalism and proactive help given in the selling of a friend's home in Pymble. It was always going to be problematic to sell the house in question, given the proposed development behind the house and the fact that there were many other properties for sale within a similar price bracket. In addition, there were complications brought about by a right of way over the back lawn and by the fact that the house needed a significant make over. The many sensible suggestions on how to overcome these problems were instrumental in the successful sale at the sort of price we had hoped for. Thank you very much for the dedicated way Jill assisted with the disposal of the property and for her warm support and encouragement throughout the process. With warm good wishes.
Huge thanks to Jill, she was full of great ideas to make our house in Gordon more presentable and we were happy with everything she did. She provided a ‘no stress’ sale and we would have no hesitation in recommending Jill to anybody.
It has been my pleasure to recommend to two of my older widowed friends, who were facing the unenviable task of moving from their homes to retirement villages, the services of Jill as an outstanding real estate agent. I have had dealings, over six years ago, and had no hesitation in recommending Jill to my friends. She is an understanding, patient, highly experienced and thoroughly competent agent and a delightful lady. She has kept both of my friends updated on the progress of each sale after each "open for Inspection" and has been happy to show other prospective purchasers the property at times convenient to them. Her specialist advisers on presentation of the homes including de-cluttering and furniture arrangement have in both cases been significant factors in achieving results well in excess of expectations.
Jill handled the sale of my parents property in Chatswood. She was consistently enthusiastic and attentive, providing informative feedback throughout the auction campaign. The property was sold at auction, with a pleasing result that exceeded our expectations. I would like to thank Jill for her professional attitude and effort. I would wholeheartedly recommend Jill to anyone contemplating selling a property in any market.
KAMAL & STUART FOSTER
We have known Jill for many years as a friend and several years ago she became our real estate agent too. She was meticulous with every detail prior to the sale helping, encouraging, and organising nothing was left to chance. We found, and bought a house at the beach the first person we got in touch with to sell our house was Jill. The attention to every detail involved is amazing, she was in contact with us every day, even though in the middle of the campaign we took off for Canada and Alaska for a month, nothing stood still in our absence. Jill is the absolute professional but she makes it all fun too and if we had not already bought another house she made ours seem so wonderful that I would have bought it back. Jill we cannot thank you enough.
SUE & JORIAN BLANCH
We bought our home in Gordon from Jill a few years ago and had no hesitation in asking Jill to sell our much loved home. Her professionalism and support throughout the entire process was amazing and we very much appreciated this. Jill kept us regularly updated and was always available no matter what time it was. Jill was totally committed and we truly believe it was Jill's hard work and dedication that got us our desired result, we highly recommend Jill to anyone.
JACKY & JANE WANG
Jill did a terrific job for us when we recently sold our Killara property. Selecting her for the project was easy as we have known Jill personally for a long time, plus the fact that her reputation, experience and professionalism in this area of the North Shore is second to none. We found Jill particularly helpful in preparing the property and coordinating the entire campaign. The marketing effort was first class and reflected Jill’s excellent eye for detail and her commitment to ensure that we got the best possible media coverage. Feedback and overall communication throughout the campaign could not have been better. The final outcome was most satisfactory to us and we would have absolutely no hesitation in recommending Jill to any prospective property client.
Jill came well recommended by neighbours who had sold their properties in Gordon through her. We found Jill to be very knowledgeable and professional. She promptly had our father's property under contract within weeks of listing. Jill kept us informed and was friendly and did throughout the whole process. We would happily recommend Jill to any prospective vendors or purchasers.
VICKI, CAMILLERI & SHARON MARKS
We were extremely pleased with Jill Smith. She is very personable and knows her business well. Jill was proactive and responsible throughout the process and communicated well. We wouldn`t hesitate to recommend Jill !
We have known Jill for a number of years and had no hesitation in turning to Jill for assistance in selling our property in Gordon. Her advice on preparation of the property, coordination of the supporting services, marketing and selling options was considered and professional. Jill provided a conduit to the experienced back of house team who brought together the elements of the campaign in a timely and efficient manner. The online seller's portal enabled us to have an up to date perspective on the potential buyer activity and provided a basis for informed discussion with Jill on any suggestions for adjustments to the property or marketing strategy. The strong result on auction day is a testament to Jill's drive to achieving the best result for her client. If you want a great result, then Jill is the person you want on your team.
JOHN & CHRISTINE CLARKE
I would like to give Jill my thanks and absolute recommendation following her successful sale of my house in Pymble. Jill's professionalism is the best I've seen. She showed me how to access the online data base, gave excellent feedback on the inspections and was spot on the money when it came to the auction. I highly recommend Jill for anyone selling their property.
TIM & SANDRA MATTHEWS
Jill is an outstanding Real Estate Agent. We bought our property in Turramurra from her several years ago and had no hesitation in getting in touch with her again when it was time for us to sell and move overseas. Both as a buyer and a seller, I can say that Jill is professional, straight forward, warm, energetic and frank and honest in her advice and guidance. She is also responsive and reassuring, which was particularly important for us during the recent sales process when we were feeling unsure, nervous and slightly intimidated by the process. I have no hesitation in recommending Jill to potential buyers and sellers alike.
KIM & JOHN THOMPSON
We had an amazing night at the Auction, Jill's quiet encouragement to the bidders confirmed just how dedicated a professional she is. From when we first met next door in Boolarong Ave Pymble, I was impressed, then her advice and contacts on preparing my mother’s property for sale were such a help and your ongoing encouragement in all aspects of “open for inspection” were very reassuring. Must say that Jill's personal reports and the Inspection Feedback on the Seller’s Log-in are a great idea to get a feel for how things are going. We felt very safe in Jill's hands and had no doubts that she would do her best for all concerned. We are delighted with the results and thank Jill for her commitment to excellence.
Jill shared valuable insights into the presentation and marketing of our home in St Ives, and provided ongoing and very timely buyer’s feedback so that we always felt well informed through the sales campaign. In particular, I would like to thank Jill for their dedicated and persistent follow-up of prospective buyers which was essential in achieving a successful result for our sale. A big thank you to Jill for all your help.
Jill is Fantastic. Jill advised us how to present our home in Roseville with a mind on the cost that was involved and worked tirelessly to find the buyers, which she did at a price beyond our expectations, what’s more to say.
SAM & TINA HUNTER
Jill was extremely professional, hardworking and most diligent in her feedback to me of all the buyers comments and market conditions. Her performance at the Auction was outstanding and she was able to achieve the price that enabled me to sell with only one bidder. Her team was very supportive and empathetic to my situation and provided the humour, encouragement and positive thoughts. Together they represented an effective balanced team resulting in a successful outcome in an erratic market. I am very pleased to recommend Jill for any future real estate ventures.
I would like to thank Jill so much for the support she has given me in the sale of my property in Gordon. It has been a harrowing time and she has been there all the way with me. Jill bent over backwards to make things happen, when I needed it most. I can highly recommend Jill to anyone who wants to sell or buy a property.
KAREN LA FOU
Jill worked with her team to sell my home in Gordon. They were awesome. They complemented one another beautifully in terms of their expert skill and experience and worked together so smoothly to achieve a fantastic outcome. Nothing was too much trouble from advice and availability to helping style my home prior to opening. I do not hesitate to recommend either or both of these great ladies.
When after sixty years I finally decided it was time to sell my family home in Lindfield and it was Jill I turned to. I felt immediate rapport with Jill. In a difficult market they very quickly understood my situation. My house was made ready for sale in a very quick and efficient manner. Their level of support was exceptional as was their energy and enthusiasm. I felt total trust and confidence in them both through the whole process. Not only was a very good result achieved but sensible and realistic advice was provided in the very quick purchase of my next home. Through all of this they not only dealt with me but were happy to involve my overseas children in conference calls to discuss progress and possible decisions. Their level of support never wavered. I am enormously grateful and highly recommend them both either individually or working as a wonderful team. Jill works with integrity and honesty.
We wish to record our sincere thanks to Jill for her great effort in securing the sale of our Killara home of 34 years. The softening real estate market proved to be a challenge in selling our property; however, Jill remained very positive, encouraging, and very confident throughout the whole selling process. We chose Jill out of four prospective agents as we recognised her expertise in selling properties in our area. Most importantly, the rapport that we had with her, and what we were looking for was there in spades. Thanks again and now, please find us another home.
ANNETTE & MICHAEL TURNER
Jill recently sold our house in Lindfield. Her professionalism and support throughout the entire process was most appreciated. Jill kept us regularly up to date and was always available for any questions (no matter what time). Jill was committed and always provided much needed laughs in moments of stress. We were very happy with the outcome and truly believe it was Jill's hard work and dedication that got us our desired result, I highly recommend Jill.
KATY & MARTIN LAM
Jill found the perfect buyers very quickly, pre auction, but they fell over on the day before exchanging contracts. We felt doomed at that point, concerned because other contenders may have walked away assuming the deal was done. Jill pulled the sale out of the fire, a fantastic result for us in terms of price and timing but also with a really nice approach to the humans involved in the process. We felt very happy that our Dad’s home has been sold to a lovely older couple with family in the area and are confident in the knowledge that they will also love living there. Finally, Jill’s communication skills are exceptional. She does what she says she will, when she says she will. She has constructive ideas born of experience. If bad things happen she has a strategy and rises to the challenge. She has real, relevant experience and she is gracious, warm and worth the choice. I commend her to any vendors looking to sell any kind of residential property in the areas where she elects to practice. We’ve seen results from her in St Ives and Wahroonga. Over to you. Hope this helps focus on what will make a sale happen for you.
My husband Gus and I would like to acknowledge and thank Jill very much for her extreme efficiency and professionalism in her dealings with us when we bought our home in St Ives. We love our home, and without her time and advice, we would not have made the smooth transition that we did, particularly knowing how stressful it is when purchasing a property. I have no doubt we will contact Jill if we ever considered selling our own property, although prior to that, we will be calling on her for further advice with our next step being the renovation of our home. Many thanks once again to Jill.
What a delight it was to do business with Jill. We found Jill most helpful, sincere and full of enthusiasm and optimism, which was fully justified. She was most competent, nothing was too much trouble. We have no hesitation in recommending Jill and she would be our first choice if we were to need an agent again.
FRED & GLORIA LONERAGAN
From the first time I met Jill, I felt a sense of confidence. That confidence was certainly not misplaced. I was buying a unit and selling a unit in Killara. Buying and selling property is, for most people, a stressful experience. Over the period of time that I was in the buying/selling process, Jill made the whole experience so much easier. Jill is a very focused individual has wonderful communication skills and is positive in outlook. Jill kept me informed every step of the way, in fact I felt as if I was Jill’s only client, such was the level of her service and communication. Jill willingly provided advice and assistance above and beyond what one would expect. I would highly recommend Jill to anyone who is contemplating buying or selling real estate.
Having no experience in selling a house I was left with the task of selling my mother’s apartment. I was introduced to Jill and she helped me turn a daunting task into a pleasurable experience. Jill’s knowledge of the real estate market could not be questioned and her professionalism throughout was fantastic. I ended up with all expectations met and congratulate and thank Jill for her efforts.
Judy and I would like to thank Jill for her enthusiasm and her professionalism when dealing with us and the prospective buyers for our house. We appreciated her willingness to do anything she could to make selling our dream home as stress free as possible and her sensitivity to our needs, resulting in the delivery of a great result both for us and the buyers of our home. Judy & I have no hesitation in recommending Jill to our friends and to anyone who would like to sell their property.
JUDY & WOLFGANG MESSING
Well we sold the property for an excellent price no doubt due to the hard work & due diligence done by Jill. I note the many awards Jill has won & having seen her at work it's not surprising. Always friendly, upbeat & helpful, & of course, very experienced, has sold a lot properties & again is shows. We had a property in Killara which was not a straight forward sell, & if it was not due to Jill's hard work, we certainly would not have achieved the seven figure price we received.
GRAHAM STEIN & FAMILY
Jill was awesome. Jill's knowledge of the market, skill in matching buyers to our property, focus on detail & our needs, resulted in our home being sold in four days. We highly recommend Jill as the best agent to sell your home.
DAVID & SUE LITTLEFIELD
Jill was our agent of choice for a couple of years before we actually listed our property in Warrawee. It’s possible she thought we were never going to sell. Jill guided us through the difficult decision making process of leaving our home of 20 years, where our children had grown up and where we, as a family, had so many shared memories. We trusted Jill, found her to be extremely professional and an excellent communicator. The decision wasn’t easy but when we finally became committed to it, the decision was easy. Jill provided us with a clear marketing plan and timetable to start the process. Through the “open home” process, we felt well informed at all times, right through exchange and settlement. We would, without hesitation, recommend Jill to anyone.
BRUCE & SHARON DAVIS
We would like to thank you for the fabulous experience and incredible result you achieved on the sale of our home in St Ives. Your commitment, friendliness and dedication to us as clients was fabulous and I constantly receive the same communication from other clients who you act for as agents and we act as their conveyancer. Your focus on the end result and your motivating advice and detailed reporting during the process was impeccable and you provided continuous assistance with all further requirements. We have formed a wonderful friendship and as a result, you are someone I admire and respect, therefore have no hesitation in recommending you to anyone considering selling their home who value professionalism, honesty and integrity.
ANABELA & JOHN SANTO
Thanks Jill for your warm professionalism during the sale of our house in St Ives. You made the process easy for us and reduced the tension enormously in our household. We appreciate only having the house on the market for 6 days before sale, as well. We were recommended to use you by two friends and have already passed on your good name to another friend who is thinking of selling.
GLEN & HELEN RUTHERFORD
Jill's service and advice was invaluable. She's very professional, really knows what she's doing, is very thorough and left nothing to chance in the end the sale went as expected - no nasty surprises.
STEWART & MARY MCKENDRICK
Wonder Woman! Jill made the experience of selling our home in Killara so easy. As we live overseas, it was a challenge to get the house ready for sale. She was incredibly accommodating, pre-empting situations, organising tradespeople and anticipating our every need. Once on the ground, she continued her incredible support, and came up with many ideas about selling the house. She always had new strategies and kept us up to date with the potential buyers consistently. Although our sale price was below our expectations, it had nothing to do with Jill. In fact, I believe she got a price, which in the current market, was the best we could have got.
JANE DAVIDSON & MARK LAUGHLIN
Jill is a fantastic real estate agent and is highly professional and hard working. From the outset, Jill made things as easy as possible from making arrangements to meet in person at short notice to keeping us up to date every few days on potential buyers. As a busy, young working couple we definitely appreciated the time and effort she put into working around our schedule to close the sale. We are particularly thankful to get the price we wanted in such a short time frame (even working on Christmas day to secure the final offer) Thank you Jill for the frankness, warmth and energy you brought to the whole process. We would happily recommend Jill to any potential buyers or sellers.
MATT & ELIZA JOHNSON
I interviewed a number of local agents before marketing my Killara property. Jill came across as realistic, business like, organised, had good suggestions and was willing to listen. The others did not match her. My selection of Jill was more than justified by a well-organised and speedy sale at a good price. I highly recommend her to any vendor.
I write on behalf of Helena and myself to thank Jill for your assistance and efforts in bringing the recently completed purchase and sale of our home in Roseville to a very satisfactory conclusion, in which she represented us as Agent. We were most impressed and happy with Jill's professionalism and skill in attending to all of the issues to do with the sale, both direct and indirect. As you know there were many issues to attend to and we both were most impressed by Jill's thorough and detailed knowledge of actions that could be and were taken to bring about a successful result. Throughout the months of our engagement, Jill was unfailingly helpful, charming and highly capable. Jill thoroughly looked after the detail that was unexpected and managed the whole process with professionalism, competence and calm. We have no hesitation in recommending Jill to any person thinking of property dealings and will be pleased to speak to this reference on request. Thank you again for a most professional engagement.
SPENDER & HELENA FERRIER
Thank you to Jill and your team for all the hard work that you put in to selling our home in St Ives recently. I have been dealing in real estate for the past 25 years and I must say that you are one of the standout agents that I have encountered. You did what you said you would do, you gave us accurate information all the way through the process, you kept us informed daily as to our progress and most importantly, you sold our property for the highest price the market could pay in the shortest possible time and you did it with drive, enthusiasm and good humour.
MURRAY & GAI CAMPBELL
Very efficient and nice lady! I like the way she talks
Our home sold at auction last Saturday at a price above our expectation. This was due in no small part to Jill and her fabulous team. From day one Jill turns up on time, every time, she picked up or immediately rang back every time we called. She was there for us the whole time. She was realistic with her advice, she went out of her way to make us comfortable and help us make our home more marketable. Jill had all the facts and all the contacts at her fingertips. She kept us informed throughout the whole process. After meeting a number other real estate agents, we put our trust in Jill and she exceeded our expectations. Jill is like having a trusted friend in the business.
CHARLIE & PAM TRKULJA
Thanks for all your help generally Jill. This is a very important event for Anna my daughter and I was very happy with the way you handled the negotiations. You were both professional and considerate and Anna was fortunate to have this as her first real estate experience. She is very excited.
PAUL GOYEN & ANNA GOYEN
I have bought and sold quite a few properties over the years and I must say, Jill was by far the most professional agent whom I have dealt with. During my last sale we crossed some hurdles along the way which Jill handled in a stunning way, nothing was too much, she followed up in every aspect, reported back to me and finally got the deal done which was on a very shaky ground. Well done Jill and thanks for all the effort you put in. I highly recommend Jill for the sale of anybody's property.
Jill was very professional and helpful during the sale of our investment property. Her knowledge of the property market in our area is extensive and of great assistance in achieving the sale in a difficult market. Jill's assistance in preparing the unit for sale and communication after each open inspection ensured that we knew what was happening and could make decisions all the way through the sales process. Jill's strategic and negotiation skills are also excellent and greatly appreciated during the sale. We would recommend her to any prospective seller.
GEOFF & FIONA BAXTER
We would like to thank Jill for making buying and selling property hassle free. The apartment we purchased had some legal issues and Jill kept us well informed, as we were keen to make the property our new home. When the apartment settled we were so impressed with Jill we asked her sell our family home of over 40 years. Jill organised styling, photos & floor plan and was very helpful to advice regarding the auction and selling process. However, none of this was necessary as she found a buyer for our property prior to commencing our marketing campaign for a price we were very happy with. Many Thanks Jill we now move on to the next phase of our life.
LYNNE & PETE HOLSWORTHY
I would like to sincerely thank you Jill for the incredible result you achieved for our elderly father. You have managed to sell our father’s home, for a price beyond his expectations after only a few days. When I bought my own home 10 years ago and you were the agent for the seller and I as the buyer found you to be extremely professional, friendly and thoughtful for all concerned. I knew that you were the right agent for my family and did not concur with any other agents for the sale our father’s property. We found that your commitment and dedication to my father has been unsurpassed. Your focus on the end result was beyond question and your motivating advice and detailed reporting during the process was valued more than you realize. You were tremendously considerate to my elderly father’s needs throughout this process. You filled us with sureness that we had made the right decision with your advice on how to present the home for maximum results and reassuring us along the way. From the onset I had confidence we were in the right hands and have no hesitancy in recommending Jill.
JACQUI & LEO ROBERTS
Jill is very knowledgeable & professional as well as friendly & helpful. I personally recommend her to anyone looking for a Real Estate Agent.
We would like to express our gratitude for your fine efforts in achieving a sale of our property in Pymble. We believe that such efforts should be congratulated and acknowledged. From start to finish, it was always a pleasure to deal with you and your team. The experience of selling our home was made less stressful through your professionalism and keeping us informed of prospective buyer feedback and vendor meeting. This is always comforting to any vendor and thankfully we have made the right decision to engage your services. We thank you for achieving the outstanding price, which we are very happy with, and for your ongoing assistance with respect to the sale. This kind of success comes only from professional agents who are truly committed, and we believe that you most certainly tick all the boxes, and more. So we will only be too pleased to give our sincere recommendation to any person, seeking to buy or sell.
JENNY TRUONG & RAY RAO
Jill is the most professional agent that our family has ever had the pleasure to deal with. Her advice and experience on the sale of our late Father’s property in Merrivale Lane, Turramurra was exceptional and very much appreciated. From start to finish, Jill had a sale strategy; she was never pushy about it, always available for any advice, extremely professional and went above and beyond to help with the sale, even supplying a number of her own personal styling items for the sale of the property. Jill proved her experience in negotiating to achieve a wonderful outcome for our family. We could not recommend her any more highly if you’re planning on selling on Sydney’s North Shore, Jill really should be your only option.
ROB & TANYA BARBOUR
We had no idea what a roller coaster ride it would be selling a much loved home. Things were made more complicated by the fact that we live in a different state. Luckily, we had an amazing sales person in Jill and her team were professional during the entire sales process. A formidable team and expertly dealt with each and every facet of the campaign, keeping us fully informed throughout, and her knowledge of the industry proved invaluable. We would like to thank Jill for going beyond our expectations and helping achieve a fantastic result for us.
MARK & LESLEY LIGHTFOOT
We can only describe Jill as awesome, her care and attention to our situation whilst selling our house in Gordon was outstanding. Achieving a wonderful result after just one week of the sales campaign was beyond our wildest dreams. We cannot thank her enough and we were aware of the great back up and support she received from her colleagues. The reporting is a wonderful service because even though Jill kept us informed at all times sometimes it was nice to see the details in black and white at our leisure. This was a really positive experience and we wholeheartedly thank you Jill.
JUDY & PETER SCOTT
We sought guidance from Jill early in our planning process and she provided us with great advice about what changes were needed so we would be well-placed to sell our home in Wahroonga. She put us in touch with a strong team of professionals that helped us update and present our home in top condition. Jill was active & focused before and during the selling period and provided us with the comprehensive information we needed to decide the best way to proceed at each step of the preparation, marketing and selling processes. She brought genuine enthusiasm, deep experience & complete professionalism to her role. She adjusted the process flexibly & smoothly in response to some changes in our timeline. During the selling process, she was in constant communications with us about potential buyers & their comments. As the auction approached, she was in close communication with potential buyers & developed a good feel for the levels of interest. She provided us with market information to inform our expectation on price. The final result exceeded what we thought was a bullish reserve. Jill is a dedicated & success-oriented professional as well as being a likeable & good-natured person. We have no reservation in recommending Jill to anyone wanting a committed, professional & hardworking agent.
ALAN & LORRAINE LINDSAY
Exactly as promised and expected - Having had a very successful sale with Jill Smith at our last property in East Killara we had no hesitation in utilising her skills and knowledge again for the sale of my elderly parents home in East Lindfield. The house sold after only three open homes and we were extremely happy with the result. The trades and services she recommended were all first class and fairly priced. Jill’s experience in the area can’t be beaten and we will certainly be selling through Jill again in the future.
A True Professional Inspiring Confidence - Result beyond Expectations. Jill has provided us with a more than thorough real estate service, giving market appraisals over the years, guiding us through the process of selling and achieving an outstanding result at auction, especially in the light of the downturn in real estate. Forever working away diligently on all points, Jill did everything with consistent attention, a smile and good humour. We valued her genuine interest, helpful suggestions and her calming effect throughout the process, culminating in the day of auction, which was a lot of fun and a day to remember. We feel that Jill is a friend as much as a professional real estate guide.
Jill was so good to work with through a difficult market. She understood not only the market, but our needs and concerns too. She truly put in extra effort to ensure that the two properties I was selling where presented extremely well, thus helping buyers appreciate the potential of the properties.
Since the decision was made to sell the property in St Ives, Jill has made the selling process very easy and taken any worry out of the equation. Her knowledge of the market and her skills in ensuring that all bases were covered and qualities of the property were maximised was excellent. On a couple of occasions when it looked like things were not going as well as expected she always remained positive. We were always kept informed and her communication skills were excellent. A very rewarding experience and we would recommend Jill to anyone wanting to sell their property.
BRIAN & PAM MANUEL
We are most grateful to Jill for the fantastic result achieved in the recent sale of our family home in Gordon. Jill's approach was spot on and she delivered on everything she promised and more. Jill displayed tremendous dedication and sensitivity which was highly commendable and deeply appreciated.
We found Jill to be extremely efficient and on top of her game. With an easy, likeable personality, she was assumingly encouraging when the need so required. We will recommend Jill to our friends and in fact any one at all.
TIM & PAMELA BRITTEN
Perseverance Paid Off…Putting my unit up for sale in a softening market was a risk and the first offer fell through. However, Jill persevered, kept going, and ultimately found deserving buyers whom I hope will enjoy living there. It’s not just about the sale, it’s finding new owners for what was once your home. Jill did that and she made the journey as hassle free as possible for me, taking care of everything on my behalf. It was a pleasure to deal with Jill and her ever-positive energy.
We recently sold the family home in Turramurra. Jill was fantastic. She was enthusiastic, nothing was too much trouble and all five family members were fully informed during the preparation of the house for sale and the viewing period. On the day of the auction, she was the consummate professional. The number of prospective buyers was beyond our expectations no doubt to her efforts. They were all welcomed warmly and the auction process was well conducted. We have no hesitation in strongly recommending Jill.
PETER & BARBARA BURNETT
We have known Jill for many years and have sold multiple houses with her. Catherine and I would recommend her to all, friends and people we don't know. Jill takes ownership of the sale, she treats it personally, making the experience as easy as it can be for us. As anyone who has sold a house knows it’s not easy. But Jill goes all those extra steps to ensure, both parties are comfortable and communication is done quickly. Jill works for us; she keeps us involved in every decision. She is honest, trustworthy and try's and try's and try's. She does not push anything onto us, it’s all mutually agreed for the best outcome. She goes well above most agents in getting the house ready and keeping it looking good. She makes you feel, and its genuine, that she is going 100% for you during the sales process. It does not stop there, the after exchange before settlement service is fantastic. I will keep using Jill as long as she is working.
ANDREW & CATHERINE GLOVER
From our very first meeting until the settlement, Jill expertly supported and guided us through the sale of our home. Jill’s attention to detail, professionalism and timely advice led to a great outcome for us in a little over three weeks. Jill’s knowledge of the market and personal approach helped take the stress out of the whole process. We highly recommend Jill to anyone looking to make their next property move.
JOHN & SAM BOWIE
Jill was fantastic in helping us to sell our house, in what proved to be a challenging time as the Covid pandemic began. We were selling our family home of 60 years – Jill went above and beyond in helping us to prepare the house for sale. During the campaign she communicated with us regularly and was quick to read the market when it started to change. We were able to sell our house, when others on the market at the same time did not sell. She remained involved until settlement. Jill provided a fantastic blend of real estate experience, knowledge and skill with a genuine interest and liking for people, and willingness to help. We always felt we were in good hands
We purchased a house in St Ives recently. Jill was very professional, accommodating and friendly. She made the whole process seamless and we would definitely recommend her to anyone.
DANIEL & VANESSA SNITZER
As a Not for Profit Organisation, we required absolute confidence and competitiveness in our choice of Real Estate Agent. With Jill Smith and the team at McConnell Bourn, we received very competitive terms, and more importantly, exemplary service from the beginning to the end of the Auction campaign, particularly at times during the campaign when external factors were distracting the market overall. We are delighted to have chosen Jill Smith and look forward to our next engagement with her.
Jill came to me very highly recommended and I have to say, she lived up to the expectations. Jill was always able to answer any questions I had and always managed to maintain the perfect blend of friendliness and professionalism. One thing that Jill demonstrated that was particularly valuable to me was an ability to listen to what I was saying and interprets that in the context of the overall campaign. So I got advice when I needed advice and I got direction when I needed direction. Couple Jill's experience and skills with her team and the result is a potent force. Jill's enthusiasm was infectious throughout the campaign and the result was a perfect testimonial to the effort and capabilities that she demonstrated.